What we do
Where appropriate, we integrate proven international strategies into our approach.
Home Address Australia recognises that there is no one-size-fits-all solution to the complex challenge of homelessness in Australia. We value the importance of learning from domestic and global experiences and remain open to innovative ideas from around the world. Where appropriate, we integrate proven international strategies into our approach.
At the same time, we are committed to developing and implementing solutions that are tailored to Australia’s unique context—ensuring they reflect the needs of our communities and respond effectively to local challenges.
Action
Keen to make a tangible difference, HAA’s key tasks include:
Action
Driven to make a tangible difference, Home Address Australia focuses on the following key tasks:
Recognising and endorsing excellence by identifying, highlighting, and certifying homelessness organisations that deliver outstanding, person-centered outcomes informed by best practice, research, and lived experience.
Conducting high-level research to better understand the evolving nature of homelessness, with the goal of establishing sector-wide, evidence-based best practices.
Sharing our findings across the sector—both nationally and internationally—to support informed decision-making based on the most current and accurate information.
Providing support and consultation to organisations that are struggling to meet their own objectives or those of their clients, offering training grounded in both rigorous research and the insights of lived experience.
Sharing the stories of our communities most vulnerable, we can inform best practice, grow empathy and understanding, develop cultural awareness, challenge today’s practices, inspire change and educate for a better tomorrow.
Who We Serve
Organisations Committed to Excellence
We work with organisations striving to align their operations with the highest standards of best practice. Our support focuses on implementing person-centered, trauma-informed approaches that meaningfully incorporate the voices of lived experience—enhancing client outcomes and improving the effectiveness of resource allocation.
Local Governments and Policy Makers
We assist local councils in embedding best practice principles into their policies and strategies. By integrating lived experience insights, we help ensure responses to homelessness are tailored, compassionate, and effective in meeting the unique needs of local communities.
International Partners
We welcome collaboration with organisations around the world that are committed to learning, sharing, and advancing solutions to homelessness. Our platform enables meaningful global connections and knowledge exchange to promote best practices across borders.
Government Agencies (Local, State, and Federal)
We offer independent, consultative advice to government bodies seeking to design and implement evidence-based policies and programs. Our guidance ensures initiatives are informed by research and grounded in the real-life experiences of those directly affected by homelessness.

Partner with Home Address Australia to embed lived experience into organisational policies.

